Overview

This website is operated by NAINAAS KITCHEN OPC PVT LTD. Throughout the site, the terms “we”, “us” and “our” refer to NAINAAS KITCHEN OPC PVT LTD, a company incorporated under the provisions of the Companies Act, 2013 having its registered office at 170,Ward No. 7, Dham Mohalla, Beside Prannath Ji Temple, Panna, Madhya Pradesh. NAINAAS KITCHEN OPC PVT LTD offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Godaddy. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Section 1 – General Conditions

NAINAAS KITCHEN OPC PVT LTD has the right at any time to change or discontinue any aspect or feature of this website including, without limitation, the content, hours of availability and equipment needed for access to or use of the website. NAINAAS KITCHEN OPC PVT LTD has no obligation to update this site in a specific timeframe and, therefore, any information may be out of date. Any graphics, animations, video, sound, text, trademarks, or service marks, and/or other information presented at this site are the property of NAINAAS KITCHEN OPC PVT LTD. Use of this information requires written permission from NAINAAS KITCHEN OPC PVT LTD.

You agree not to reproduce, duplicate, copy or resell the products available on the site.

Section 2- Monitoring

NAINAAS KITCHEN OPC PVT LTD reserves the right, but not the obligation, to monitor this website to determine compliance with the terms of this Legal Webpage and any rules established by NAINAAS KITCHEN OPC PVT LTD to satisfy any law or regulation.

Section 3 – Modification To The Products and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the products (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the products.

Section 4 – Products or Services (If Applicable)

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to Section 5.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. Any offer for any product made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Section 5 – Refund, Replacement and Return

All food and beverage products are non-returnable except in the case of leakage or damage of any product while shipping. The return shall also be permissible if the item is unused and is in the same condition in which it was received. It must also be in the original packaging.

Refunds (If Applicable)

Our refund policy lasts 7 days. If 7 days have gone by since the date of purchase, unfortunately, we cannot offer you a refund or exchange.

Once the item you wish to return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 30 days.

Replacement of Product

In a few cases, we ensure that pickup is arranged at the earliest and we ship the replacement as soon as we receive the item from our courier partner.

Replacement is subject to availability of stock with us. In case a replacement is not available, we will refund the amount for the same.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Section 7 – User Comments, Feedback And Other Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments shall not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments shall not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 8 – Personal Information

Your submission of personal information through the site is governed by our Privacy Policy. Click here to view our Privacy Policy.

Section 9 – Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the site is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the site, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the site that should be taken to indicate that all information in the site or has been modified or updated.

Section 10 – Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, central or state regulations, rules and laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the site or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, harm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the site or any related website, other websites, or the Internet. We reserve the right to terminate your use of the site or any related website for violating any of the prohibited uses.

Section 11 – Disclaimer of Warranties; Limitation of Liability

You expressly agree that use of this site is at your sole risk. Neither NAINAAS KITCHEN OPC PVT LTD, its affiliates nor any of its or their respective employees, agents, third party content providers, licensors or business partners warrant that this site will be uninterrupted or error free; nor do they make any warranty as to the results that may obtain from use of this site, or as to the accuracy or liability of any information, service or products provided through this site.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You agree that the products delivered to you through the site are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, inaccuracy, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of this site whether for breach of contract, tortious behavior (including strict liability), negligence or under any other cause of action. You specifically acknowledge that NAINAAS KITCHEN OPC PVT LTD is not liable for the defamatory or offensive or illegal conduct of other users or third parties and that the risk of injury from the foregoing rests entirely with you.

In no case shall the NAINAAS KITCHEN OPC PVT LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any products procured using the site, or for any other claim related in any way to your use of the site or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the site or any content (or product) posted, transmitted, or otherwise made available via the site, even if advised of their possibility.

Section 12 – Indemnification

You agree to indemnify, defend and hold harmless NAINAAS KITCHEN OPC PVT LTD, its owners, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service, Privacy Policy or the documents they incorporate by reference, or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third-party.

Section 13 – Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 14 – Termination

NAINAAS KITCHEN OPC PVT LTD may, in its sole discretion, terminate or suspend your access to all or any part of this site including, but not limited to, any bulletin boards on this site, for any reason, including without limitation, breach of this agreement.

If this agreement is terminated, the restrictions regarding materials appearing on this site and the representations and warranties, indemnities and limitations of liability set forth in this agreement shall survive any such termination.

Section 15 – Waiver

No waiver by the NAINAAS KITCHEN OPC PVT LTD of any breach of this Agreement shall be a waiver of any preceding or succeeding breach. No waiver by the NAINAAS KITCHEN OPC PVT LTD of any right under these Terms shall be construed as a waiver of any other right. The NAINAAS KITCHEN OPC PVT LTD shall not be required to give notice to enforce strict adherence to the Terms.

Section 16 – Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any action related to matters on this site shall be brought in the appropriate courts of Panna.

Section 17 – Changes To Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 18 – Contact Information

Questions about the Terms of Service should be sent to us at customercare@nainaaskitchen.com